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Renewals, Checkouts & Returns

Renewals

You may renew your Library checkouts a number of ways:

  • Access My Account:
    Log in to your online Library Account, view the items you have currently checked out, and choose "RENEWAL ALL" or "RENEW SELECTED ITEMS" (which you have checked)
  • Phone the Telephone Renewal System at 1-408-808-2665 any time
  • Phone Access Services at 1-408-808-2000 during regular hours
  • Visit an Accounts Desk in person at any Library location

To see how many times you may renew a type of Library item, view your category on the Borrower Privileges page.

You may renew any Library item unless it falls into any of these groups:

  • Items for which someone else has made a hold request
  • Items that you have already renewed the maximum allowable number of times
  • Items that are part of Course Reserves
  • Some Link+  and Interlibrary Services items

Checkouts

Before you may renew a Library item, you must first "check it out" from the Library.

Self-Checkout machines are available at all San José Library locations. To utilize these machines, you will need to have your  Library Card, remember your PIN, and have a Library Account in "good standing."

Returns

You may return most items borrowed from the Library to any of its locations — the exception is SJSU Course Reserves (see below).

  • The borrower is responsible for late fines and loss or damage charges resulting from improper returns.
  • Items returned after the Library has closed are considered returned on the next open day.
  • Outside book drops are open after closing at all Library locations.
  • SJSU Course Reserves (aka Academic Reserves) items are checked out at King Library and must be returned to the King Library Academic Reserves Desk.
  • You can return to San José Library the items you borrowed from other library systems (such as Santa Clara County or Sunnyvale), but we advise against it.
    • We will return the items to their home library, but you are responsible for them until they reach that library.
    • Your items are not returned until they are checked in at their home library, which may be several days after you drop them here.