Mission, Vision, Values
Mission | Vision | Values
Mission
San José Public Library enriches lives by fostering lifelong
learning and by ensuring that every member of the community has
access to a vast array of ideas and information.
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Vision
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We strive to provide:
- Library services that are known and valued by the culturally
diverse community, resulting in use from the broadest base of
the public.
- A welcoming and lively cultural and lifelong learning center
for the community.
- Timely and accurate information assistance that will inform
and empower the public.
- Services and collections that are relevant to community needs,
readily accessible, and easy to use.
- A well-trained and highly capable staff that reflects the diversity
of San José and works well together to provide quality
service to all users.
- Appropriate facilities which are inviting and well maintained.
- Technology that appropriately expands and enhances service.
- Defense of intellectual freedom and the confidentiality of each
individual's use of the library.
- A close working relationship with other libraries, community
agencies and organizations that foster cooperation, making the
most efficient and effective use of the taxpayer's resources.
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Values
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- Our users are not only our customers, they are the reason the
library exists. We provide quality service and treat all users
fairly and equally. Services are provided in a non-judgmental
manner that is sensitive to and supportive of human differences.
- Our employees and volunteers are valued as individuals and for
their important contributions to the organization. An open exchange
of ideas is encouraged throughout the system. We nurture our talents
and each other.
- We are a learning organization that is not afraid to change
and take appropriate risks in pursuit of meeting community needs.
We constantly reassess our services and methods and try to see
ourselves through the public's eyes.
- We maintain high standards in our work and help instill a sense
of pride in all employees, as well as a strong sense of responsibility
and integrity.
- Both staff and users are encouraged to enjoy their library experience.
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This page last updated March 05, 2009 by the
Web Team
